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TERMS & CONDITIONS

These Terms & Conditions (“T&C”) govern the use of services provided by ZivFrame Studios. By booking a service or interacting with this site, you agree to the following terms:

  • Service Nature: ZivFrame specializes in professional photo, video, and aerial content for real estate listings. Our services include property photography, cinematic video tours, drone footage, and editing.

  • Booking Process: Clients may schedule services through our website. Confirmation will be sent via email or phone, and final times may be adjusted based on availability or weather.

  • No Upfront Payment: At ZivFrame, you do not pay at the time of booking. Instead, we deliver watermarked previews within 24–48 hours of the shoot. Only once the client approves the work do we issue a secure payment link.

  • Final Delivery: Full-resolution, watermark-free files are delivered upon receipt of payment via secure download.

  • Usage Restrictions: Clients may use delivered media for marketing purposes only. Redistribution, resale, or use outside the scope of the property listing is prohibited unless additional licensing is obtained.

  • Cancellations: Cancellations or rescheduling must be requested at least 24 hours in advance. Late cancellations may incur a fee.

  • Booking & Confirmation: Appointments are confirmed by email or phone once the online order is submitted. ZivFrame reserves the right to reschedule in cases of inclement weather or equipment failure.

  • Preview Policy: Previews are provided in low-resolution with watermark. Clients can review and request minor edits before final delivery.

  • Payment Terms: Payment is due after client approval of previews. We accept major credit cards via secure link or cash upon delivery, if agreed upon in advance.

  • Licensing: Clients receive a non-exclusive commercial license for use on MLS listings, social media, brochures, and real estate marketing platforms. The license does not include use in print ads, publications, or third-party resale unless explicitly authorized.

  • Drone & Access Policy: Drone footage is available in compliance with FAA regulations. Client must ensure legal access to properties and provide entry codes or instructions as needed.

  • All photographs, videos, and media content created by ZivFrame Studios remain the sole intellectual property of ZivFrame at all times. Clients do not obtain ownership of the media files — instead, upon full payment, they are granted a limited, non-transferable license to use the media solely for the marketing and sale of the specific property photographed.

  • This license includes use in MLS listings, real estate brochures, websites, social media, and related marketing channels. Any other use — including resale, transfer to third parties, or use for future listings — is strictly prohibited unless explicitly licensed in writing by ZivFrame Studios.

  • ZivFrame retains the right to use any image or video for its own promotional purposes unless otherwise agreed upon in writing.

  • Liability Waiver: ZivFrame is not liable for delays caused by factors outside our control, including site access issues, natural light limitations, or property staging.

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