PRIVACY POLICY

🔒 Privacy Policy

​

At ZivFrame Studios, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or engage with our real estate photography and media services.

By using our website or submitting information to us, you consent to the practices described in this policy.

​

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and property address provided when booking a service or contacting us.

• Booking Details: Selected packages, preferred shoot date/time, and special requests.

• Usage Data: IP address, browser type, device information, time zone, and website activity (via Wix analytics or cookies).

• Communication Content: Messages sent via our contact forms, emails, or customer service channels.

​

2. How We Use Your Information

We use the information we collect to:

• Process service requests and confirm bookings

• Deliver previews and final photos/videos

• Communicate with you regarding your project

• Improve our services and website performance

• Ensure legal compliance and resolve disputes

We do not sell or rent your personal information to third parties.

​

3. How We Store and Protect Your Data

All data collected through our website is stored securely using Wix's encrypted hosting infrastructure. We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. Access to personal data is limited to authorized personnel only.

For payment processing, we use secure third-party platforms that are PCI-DSS compliant. ZivFrame does not store your credit card or bank information.

​

4. Sharing of Information

We may share your information in the following cases:

• With service providers that help us operate our website and deliver services (e.g., email automation, cloud storage)

• To comply with legal obligations, court orders, or government regulations

• To protect the rights, safety, and property of ZivFrame, our users, or others

​

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies provided by Wix to enhance your browsing experience, understand site usage, and improve performance. You can disable cookies in your browser settings if you prefer not to be tracked.

​

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent or opt out of communications at any time

To exercise your rights, email us at info@zivframe.com.

​

7. Children’s Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we’ve collected such data, we will delete it promptly.

​

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal obligations. Any changes will be posted on this page with a new effective date.

​

9. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

ZivFrame Studios
📧 info@zivframe.com
🌐 www.zivframe.com